Terms of service

Terms of Service

OVERVIEW

Welcome to Erums Abayas. In these Terms of Service, the terms “we”, “us”, and “our” refer to Erums Abayas.

Erums Abayas operates this store and website, including all related information, content, features, tools, products, and services provided to offer our customers an online shopping experience (the “Services”). Our store is powered by Shopify, which enables us to provide these Services.

These Terms of Service, together with any policies referred to within them, explain your rights and responsibilities when using our Services.

Please read these Terms carefully, as they contain important information regarding your legal rights, including disclaimers of warranties and limitations of liability.

By visiting, browsing, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms or our Privacy Policy, you should not access or use our Services.

SECTION 1 – ACCESS AND ACCOUNT

By using our Services, you confirm that you are at least the age of majority in your country or region of residence. Where applicable, you confirm that you have given permission for any minor dependants to use the Services on devices you own, purchase, or manage.

To browse our store or purchase products, you may be asked to provide certain information, including your email address, billing details, payment information, and shipping address. You are responsible for ensuring that all information you provide is accurate, current, and complete.

You are responsible for maintaining the security of your account and login details and for all activity carried out through your account. You may not transfer, sell, assign, or licence your account to another person.

SECTION 2 – OUR PRODUCTS

We make every effort to display our products as accurately as possible. However, colours and product appearance may vary depending on your device, screen settings, and display configuration.

We cannot guarantee that the appearance or quality of products will be identical to how they appear on your screen or meet every individual expectation.

Product descriptions, availability, and other information may be changed at any time without notice. We reserve the right to discontinue products or limit quantities available to any person, geographical region, or jurisdiction.

SECTION 3 – ORDERS

When you place an order, you are making an offer to purchase products from Erums Abayas. We reserve the right to accept or decline any order at our discretion.

An order is not considered accepted until we confirm acceptance and payment has been successfully received and processed.

Please review your order carefully before submitting it. Once an order has been accepted, we may not be able to accommodate cancellation or amendment requests.

If we need to decline, amend, or cancel an order, we will attempt to contact you using the email address, billing address, or telephone number provided when the order was placed.

All returns and exchanges are subject to our applicable Refund and Returns Policy.

Products purchased from Erums Abayas are intended for personal or household use only and must not be purchased for commercial resale or export without our prior written permission.

SECTION 4 – PRICES AND BILLING

Prices, discounts, and promotions may change without notice. The price charged will be the price displayed at the time your order is placed and confirmed in your order confirmation.

Unless otherwise stated, prices may not include applicable delivery charges, taxes, customs duties, or import charges.

Prices shown on our website may differ from prices offered through other sales channels or third-party platforms.

You agree to provide accurate, complete, and up-to-date purchase, payment, and account information. You are responsible for updating your details when necessary so that we can process transactions and contact you regarding your order.

By placing an order, you confirm that the payment information you provide is accurate, that you are authorised to use the selected payment method, and that you are responsible for all applicable charges.

SECTION 5 – SHIPPING AND DELIVERY

Delivery times are estimates only and are not guaranteed.

Erums Abayas is not responsible for delays caused by shipping carriers, customs processes, or circumstances outside our reasonable control.

SECTION 6 – INTELLECTUAL PROPERTY

All content available through our Services, including our brand name, logos, text, images, graphics, product descriptions, reviews, videos, audio, and website design, is owned by or licensed to Erums Abayas and is protected by applicable intellectual property laws.

You may use our Services for personal and non-commercial purposes only.

You must not reproduce, copy, distribute, modify, republish, download, transmit, or otherwise use any material from our Services without our prior written permission.

Nothing in these Terms grants you ownership of or rights to our intellectual property.

The names, logos, product names, designs, and slogans associated with Erums Abayas may not be used without our prior written permission.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools or services that we do not own, monitor, or control.

Any such tools are provided on an “as is” and “as available” basis without warranties, representations, or endorsements.

Your use of third-party tools is entirely at your own risk. You should review and understand the terms provided by the relevant third-party provider before using their services.

Any future features, tools, or resources introduced through our Services may also be subject to these Terms of Service.

SECTION 8 – THIRD-PARTY LINKS

Our Services may contain links to third-party websites or services.

We are not responsible for the content, accuracy, availability, policies, or practices of third-party websites. If you choose to access a third-party website, you do so at your own risk.

Any purchases or transactions made with third parties are solely between you and the relevant third party.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Erums Abayas is powered by Shopify, which provides the technology platform used to operate our online store.

However, any sale or purchase made through our store is made directly between you and Erums Abayas. Shopify is not responsible for the products sold by us or for any disputes, losses, damages, or issues arising from purchases made from our store.

SECTION 10 – PRIVACY

Any personal information collected through our Services is handled in accordance with our Privacy Policy.

Because our store is hosted on Shopify, certain information may also be collected and processed by Shopify to operate and improve the Services.

By using our Services, you acknowledge that you have read and understood the applicable privacy policies.

SECTION 11 – FEEDBACK

If you submit feedback, reviews, suggestions, ideas, proposals, or other content to us, you grant Erums Abayas permission to use, reproduce, modify, publish, distribute, and display that content for business and commercial purposes.

You confirm that you have the necessary rights to submit any feedback or content you provide.

We are not required to keep feedback confidential, provide compensation for feedback, or respond to every submission.

We reserve the right to monitor, edit, or remove content that we believe is unlawful, offensive, abusive, defamatory, or otherwise inappropriate.

SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, delivery charges, or delivery times.

We reserve the right to correct errors, update information, or cancel orders where information is inaccurate, at any time and without prior notice.

SECTION 13 – PROHIBITED USES

You may use our Services only for lawful purposes.

You must not use our website or Services to:

  • Engage in unlawful or malicious activity.
  • Violate applicable laws or regulations.
  • Infringe intellectual property rights.
  • Harass, abuse, threaten, defame, or harm others.
  • Provide false or misleading information.
  • Send spam or unsolicited promotional communications.
  • Impersonate another person or business.
  • Upload viruses, malware, or harmful code.
  • Collect or track the personal information of others without authorisation.
  • Copy, resell, or exploit any part of our Services without permission.
  • Interfere with or bypass the security features of our website.

We reserve the right to suspend or terminate access to our Services if these Terms are violated.

SECTION 14 – TERMINATION

We may suspend or terminate your access to our Services at our discretion where permitted by applicable law.

Any obligations or provisions that are intended to continue after termination will remain in effect.

SECTION 15 – DISCLAIMER OF WARRANTIES

The information provided through our Services is made available for general information purposes.

To the fullest extent permitted by law, our Services and products are provided on an “as is” and “as available” basis without warranties or guarantees of any kind, whether express or implied.

We do not guarantee that our Services will always be uninterrupted, secure, error-free, or available at all times.

SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Erums Abayas, its owners, employees, affiliates, agents, contractors, and service providers will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our Services or products.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is not permitted by law.

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless Erums Abayas, its owners, employees, affiliates, agents, contractors, and service providers from claims, losses, damages, liabilities, and expenses arising from your breach of these Terms, your violation of applicable law, or your misuse of our Services.

SECTION 18 – SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the fullest extent permitted by law.

The remaining provisions will continue to remain valid and enforceable.

SECTION 19 – WAIVER AND ENTIRE AGREEMENT

A failure by Erums Abayas to enforce any provision of these Terms does not constitute a waiver of that provision.

These Terms, together with any policies or rules published on our website, form the entire agreement between you and Erums Abayas regarding your use of our Services.

SECTION 20 – ASSIGNMENT

You may not transfer or assign your rights or obligations under these Terms without our prior written consent.

We may transfer or assign our rights and obligations where permitted by applicable law.

SECTION 21 – GOVERNING LAW

These Terms of Service and any separate agreements under which we provide Services shall be governed by and interpreted in accordance with the laws of England and Wales.

SECTION 22 – HEADINGS

The headings used in these Terms are provided for convenience only and do not affect the interpretation of any provision.

SECTION 23 – CHANGES TO THESE TERMS

We may update or amend these Terms of Service from time to time.

The most current version will always be available on our website. Where required by law, we will notify customers of material changes.

Your continued use of our Services after any changes take effect constitutes acceptance of the updated Terms.

SECTION 24 – CONTACT INFORMATION

For questions regarding these Terms of Service, please contact us at:

Erums Abayas
12 Victor Grove
Wembley
HA0 4JJ
United Kingdom

Email: erumsabayas@hotmail.com